Frequently Asked Questions About Panzer-ShopNL.

Panzer-Shop.nl is your specialized print-on-demand store for model railway products in N, TT, Z, and H0 scales. Thanks to our print-on-demand service, all orders are produced only after payment has been received, allowing us to avoid holding inventory and respond quickly to individual customer requests. With more than 2,000 different vehicle models, we offer a wide selection, including custom scales such as 1:144 and 1:148.

Our models are made from high-quality resin. Unlike traditional manufacturers who use cast resin in molds and therefore achieve less detail, we produce all models using a precise 3D printing process with an accuracy of up to 0.02 mm. The models are then UV-cured to ensure optimal strength and durability, making them ideal for model railway layouts and dioramas.

We provide detailed step-by-step guides for painting our models. These guides cover the entire process, from preparation to the final application of decals. Water-based paints can be used, but they are not required. Any remaining print supports can be carefully removed with a hobby knife.

Follow us on Facebook at PanzerShopNL to stay up to date with new releases, special offers, and model railway tips. We regularly post updates in German.

If you do not use Facebook, you can also find our latest releases on the forum at 1zu160.net. The general new releases thread changes every month. There is also a dedicated thread for our products, although its URL changes over time. By using the Panzer-Shop search function on 1zu160.net, you can always find the latest discussions and updates about our products.

You can also subscribe to our monthly newsletter, which is available in Dutch, English, and German.

Our initial focus was on mini tanks and military vehicles. However, over time we have expanded our range to include a large selection of civilian vehicle models as well. Our name is a bit outdated, as we now offer more civilian products than military ones.

Feel free to explore our wide range of civilian models on the dedicated category page!

Resin models should not be exposed to direct sunlight for extended periods, especially if they are unpainted. UV light can cause discoloration and, in extreme cases, damage the material. For best results, store your models in a location protected from direct sunlight.

Orders & Payment

You can pay conveniently and securely using Visa, Mastercard, Apple Pay, Google Pay, PayPal, iDEAL, or bank transfer (prepayment). All payment methods are free of charge and will be displayed automatically during the checkout process.

No problem! Simply contact us using the contact form, and we will be happy to assist you quickly and efficiently.

We are sorry to hear that! Despite our careful production and packaging process, mistakes can occasionally happen. Please contact us by email at info@panzer-shop.nl or through our contact form. We will work with you as quickly as possible to find a solution and ensure that you are satisfied with both your purchase and our service.

We would love that! Visit our Facebook group, which was created specifically for military models in N Scale. There, you can showcase your models, share experiences, and connect with fellow model builders and model railway enthusiasts.

Our models are designed to be both durable and easy to paint. Thanks to our specialized resin 3D printing process, they are more resilient and flexible than many other 3D-printed models. Delicate parts, such as mirrors, are less likely to break immediately during handling.

In addition, our models feature a smooth surface without a grainy texture, making painting easier and helping you achieve a cleaner, more realistic finish.

Yes, this is usually possible for 1:144, 1:152, 1:148. Simply send us an email with the vehicles and dimensions you require, and we will be happy to discuss the options with you. Please note that we do not produce models in scales such as 1:72, 1:87, or 1:100.

Yes. If you enter your company name and VAT identification number during checkout, VAT will be deducted automatically in accordance with EU regulations.

Shipping

Sie erhalten die individuell gefertigten Modelle sorgfältig verpackt in versandsicherem Material.

Es ist wichtig, dass Sie die Modelle mit größter Sorgfalt aus der Verpackung nehmen. Viele Modelle sind aufgrund der kleinen Teile sehr zerbrechlich. Am besten schneiden Sie das Klebeband vorsichtig um die Luftpolsterfolie und wickeln Sie die Luftpolsterfolie dann vorsichtig ab. Seien Sie besonders vorsichtig, wenn Sie die Modelle auf der Höhe der Spiegel anfassen und versuchen, die Vorderseite der Modelle zu meiden. Wenn sich Vorder- und Rückseite des Kunststoffs nur schwer unterscheiden lassen, greifen Sie nach dem Kunststoff, ohne ihn zu quetschen.

Within Germany, shipping costs €4.99. Orders of €100 or more qualify for free shipping within the EU. For other countries, shipping costs vary and can be viewed in your shopping cart during checkout. Worldwide shipping is free on orders of €150 or more.

You can find our current production and delivery times on the "Delivery Times" page. Please note that we do not ship to parcel lockers or Packstations.

We ship our orders with PostNL. Shipments to Germany are usually delivered by Hermes after being handed over by PostNL. Business deliveries within Germany are generally handled by Eurodis or Hermes.

Once your order has been shipped, you will receive a tracking number that allows you to monitor the status of your shipment at any time.

Whatsapp

+31621485627

Email

info@panzer-shop.nl